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Contact us

Every message is read by a real person on our UK team. Most get a reply within two working days.

The simplest way to reach us is by email: contact@toptestedpicks.com. Or use the form below. No ticket numbers and no chatbot. Your message goes into a shared inbox that our testers, from Leeds to Swansea, check every weekday, and it's passed to the tester who knows that product best.

Send us a message

Fill in the form and your message goes straight to our shared inbox. We reply by email, usually within two working days.

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Reader emails and returned parcels. Every message gets read by a person.

What to get in touch about

  • A question about something we've reviewed. Will the air fryer drawer fit in your dishwasher? Will the cabin bag pass a budget airline's sizer? If we tested it, we probably know, and if we don't, we'll tell you so.
  • A product you'd like us to test. Send us the exact model name and, if possible, a link to where you saw it, ideally at a UK retailer. Lots of our current tests in progress began with a reader's email.
  • Your own experience. If you bought something we recommended and it disappointed you after a few months, we'd genuinely like to hear about it. That's exactly what our follow-up tests are built on.

Reporting a mistake

If you spot a wrong figure, an out-of-date price in pounds or a claim that doesn't match your experience, please put "Correction" in the subject line and include a link to the page. We look into every report, usually within five working days. When a correction changes a verdict, we update the page, change the date at the top and add a short note explaining what's different. There's more on how we handle this in our testing methodology.

How quickly we reply

We answer most emails within two working days. Questions that mean digging out a test log or re-measuring something can take a little longer, and we'll let you know if so. We don't add people who write to us to any mailing list, and we never pass your email address on to brands or retailers.

A problem with an order?We don't sell anything ourselves, so we can't see, change or refund orders. For deliveries, returns or guarantee claims, please contact the retailer you bought from. Under UK consumer law your contract is with them. If they aren't helping, write to us anyway and we'll share what we know about that brand's customer service.

Press, brands and PR agencies

We're always glad to hear about new products, and you're welcome to send specs, launch dates and UK pricing to the same address with "Brand" in the subject line. Please read how we work before you do:

  • We buy every product we test at the shop price, with our own money.
  • We don't accept free samples in return for a review, a mention or a score.
  • We don't sell sponsored posts, paid placements or links.
  • Brands never see a review before it's published and can't ask us to change or remove criticism.

If a unit turns up that we didn't ask for, it doesn't go into a test. We give it to charity. Journalists who'd like to quote our test data are welcome to get in touch, and we'll share what we can.

Company details

Leadforecom S.r.l., Via Giovanni Servais 35, 10146 Torino (TO), Italy, legal representative Mauro Cantinati. See also our legal notice, and pop over to our about page to meet the team. While you wait for a reply, our latest reviews are a good place to start.