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Contact us

A real person on our US team reads every message. Most get an answer within two working days.

The easiest way to reach us is by email: contact@toptestedpicks.com. Or use the form below. There's no ticket number and no chatbot. Your message lands in a shared inbox that the ten of us, from Buffalo to Kansas City, check every weekday, and it goes to the tester who knows the product best.

Send us a message

Fill in the form and your message goes straight to our shared inbox. We reply by email, usually within two working days.

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Reader emails and returned parcels. Every message gets read by a person.

What you can write to us about

  • A question about a product we reviewed. Will the air fryer basket fit your dishwasher? Does the carry-on fit a regional jet? If we tested it, we probably know, and if we don't, we'll say so.
  • A product you want us to test. Send the exact model name and, if you can, a link to where you saw it, ideally at a US store. Many of our current tests in progress started with a reader email.
  • Your own experience. If you bought something we recommended and it let you down after a few months, we really want to hear it. That's exactly the kind of pattern our follow-up tests are built on.

Reporting a mistake

If you spot a wrong number, an outdated price or a claim that doesn't match your experience, please put "Correction" in the subject line and include a link to the page. We check every report, usually within five working days. When a fix changes a verdict, we update the page, change the date at the top and add a short note explaining what changed. You can read more about how we handle this in our testing methodology.

How fast we reply

We answer most emails within two working days. Questions that need us to dig out a test log or re-measure something can take a little longer, and we'll tell you if that's the case. We don't send newsletters to people who write to us, and we never share your email address with brands or stores.

A problem with an order?We don't sell anything ourselves, so we can't see, change or refund orders. For delivery, returns or warranty claims, please contact the store you bought from. If the store isn't helping, write to us anyway and we'll tell you what we know about that brand's support.

Press, brands and PR agencies

We're happy to hear about new products, and you're welcome to send specs, launch dates and pricing to the same address with "Brand" in the subject line. Please know how it works before you write:

  • We buy every product we test at retail, with our own money.
  • We don't accept free samples in exchange for a review, a mention or a score.
  • We don't sell sponsored posts, paid placements or links.
  • Brands never see a review before it's published and can't ask us to change or remove criticism.

If a unit arrives that we didn't ask for, it doesn't go into a test. We donate it. Journalists who'd like to quote our test data are welcome to write in, and we'll share what we can.

Company details

Leadforecom S.r.l., Via Giovanni Servais 35, 10146 Torino (TO), Italy, legal representative Mauro Cantinati. See also our legal notice and our about page to meet the team. In the meantime, our latest reviews are a good place to start.